Cutznpatches is the trading name of PG GROUP Pty Ltd ABN 42131202474. This site is owned and operated by PG Group Pty ltd.

PG GROUP Pty Ltd ABN 42131202474 and its Related Bodies Corporate (as defined in the Corporations Act 2001(Cth)) (“we”, “our” or “us”) recognise the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Our staff are employed on the basis that they will protect information about you.

Cutznpatches is committed to protecting your privacy in all your dealings with us. Cutznpatches is bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and this privacy policy details how we gather, define and use your personal information (such as, your name, address, telephone number and email address) collected via the website at www. Cutznpatches.com.au. These privacy laws place strict requirements on us to treat certain information collected as confidential, to store your information securely and to allow you easy access to check and correct your information

We may collect the following information from you:

1. Your name and contact details, such as your physical address, email address and phone number;
2. Details such as your gender, birthdate and occupation;
3. Your purchase history;
4. Your company name (if applicable);
5. The name of the domain from which you access the internet;
6. The date and time you access our sites;
7. The internet address of the website from which you linked directly to our sites;
8. Information about your shopping preferences/selections; and
9. Any other information you may provide to us from time to time.

The personal information is collected to enable us to provide you with our online services, conduct business with you or process your job application. The personal information requested is necessary for us to conduct our business.

If the requested information is not supplied by you, we may not be able to complete your transaction, deliver your purchases, provide you with the information you have requested, accept your entry into any promotion or competition, or consider your job application. At the time of collection the information, we will let you know which information we need to collect and which information you can provide us on an optional basis

By using the Website, providing personal details to us via any other medium (including in store) or applying for a job with us you are consenting to the collection and use of this information in accordance with this privacy policy.

We may use the personal information you provide to us in the following ways:

1. To conduct our business with you;
2. To process your orders, communicate with you about your orders, and deliver your products;
3. To facilitate and manage our dealings and relationship with you;
4. To prevent or detect fraud;
5. To update our records and maintain your account with us;
6. To notify you occasionally about important changes to the Website, new products or services and special offers we think you will find valuable
7. To request that you rate and review a recent purchase
8. To carry out our obligations arising from any contracts entered into between you and us
9. To allow you to participate in interactive features of our service, when you choose to do so
10. To conduct market research;
11. To contact you or respond to a message or email;
12. To send to you information you request
13. For any other purpose for which you may disclose your personal information to us; or
14. For any other related purpose you would reasonably expect.

Promotional information to you inn case where you have opted-in to receiving such communications from us. If you would prefer not to receive promotional information from us, please let us know by clicking on the unsubscribe button at the bottom of any of our promotional communications. Cutznpatches does not sell, trade or rent your personal information to others. To unsubscribe from being requested to rate and review a product, simply click the unsubscribe link at the bottom of the email requesting your rating and review.

Your personal data can be shared within the company PG Group Pty Ltd for the purposes listed in this policy.

We will not disclose your personal information to any third party except as follows:

1. If you have chosen to receive marketing communications, we can share your information to our third party service providers who provide email distribution services or with social media companies providing digital marketing services.
2. We may provide your personal data to agencies undertaking market research and analysis on our behalf. They may contact you by email or telephone to ask you for your feedback and comments on our products, website and services.

We do our best to ensure that the colours shown on the website match the colours of our products, however we cannot guarantee this.

All trademarks appearing on this website are the property of PG Group Pty Ltd or the respective brand. The use of any Cutznpatches trademarks is strictly prohibited unless we provide prior written consent.

Whenever applicable information is shared with these third parties, we take all reasonable steps to make sure that the third parties abide by the confidential nature of such information and are prohibited from using any or all of this information other than for the purpose for which it was provided.

If information is requested by a law enforcement agency, in relation to a suspected unlawful activity, we would disclose information to that law enforcement agency.

We sometimes may also use aggregated information and statistics to monitor website usage in order to help us develop the website and our services. We may share such aggregated information to third parties, but these statistics will not include information that can be used to identify any individual.

Certain information is automatically collected on the website server when you visit our website including, where available, your internet protocol address (IP address), operating system (OS), the type of browser being used, and details of data downloaded from our server. Although in some circumstances, it may be possible to identify you from this information, we do not attempt to use this information for that purpose. This information collected is used for system administration, statistical analysis and similar related purposes.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Website and to deliver a better and more personalised service. They enable us:

1. To store information about your preferences, and so allow us to customise our Website according to your individual interests/needs;
2. To have an estimate of our customer base size and usage pattern;
3. To automatically log you by recognising you and when you return to our Website; and
4. To help speed up your searches

You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this option, you may not be able to access certain parts of our Website or order online from us. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.

Protecting your personal information shared with us is of high importance for us. We ensure to have to appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information. Appropriate measures are taken in respect of destroying or de-identifying personal information that is no longer needed for any lawful purpose.

We take website and credit card security extremely seriously and aim to provide a safe and secure platform to conduct online transactions. Industry standard Secure Sockets Layer (SSL) protocol is used, which encrypts information as it is transmitted over the internet. This encryption scrambles details such as credit card numbers, billing details and delivery addresses so that other computers are unable to decipher the information, ensuring privacy and security.

To make sure that you are accessing a secure server, always look for the unbroken key or closed lock symbol located either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double-check by looking at the URL. If SSL is active, then the first characters of the URL will read ‘https’ rather than just ‘http.’ It is important for you to protect against unauthorised access to your password and your computer.

Always make sure to sign out after you have finished visiting our website, especially if you have accessed form a shared computer

By using Our Services, you agree to this Privacy Policy and consent to the collection and use of information by us in accordance with this Privacy Policy. Please note that we reserve our right to amend, remove or vary this policy from time to time without notice. You should regularly check this page to take see and take notice of any changes or amendments we may have made to this policy.

When dealing or interacting with us, you have the option of using a pseudonym so as not to identify yourself fully to us. However please bear in mind that we would not be able to provide or cater certain services to you unless you disclose your correct identity.

If you are a candidate for employment you must provide personal information which is in all respects true, accurate and up to date and is not, in any respect, misleading, deceptive or inaccurate or likely to be misleading or deceptive.

Our privacy policy will be updated and amended from time to time and the revised version will be displayed on our website

If you have some comment or query about our Privacy Policy, or if you think we have not abided by our privacy policy, please contact our privacy officer, at the address set out below.

Phone: 03 9972 5452
Post: L106 63-85, Turner Street, Port Melbourne Vic - 3207
Email: admin@cutznpatches.com.au

We will ensure to make every practical effort to resolve the problem to the satisfaction of all parties and/or provide you with a response to your query or comment.

If you make a complaint, you will need to provide our Privacy Manager with sufficient evidence and information to conduct an investigation and determine the steps that need to be taken to resolve your complaint. If any further evidence or information is required from you, our Privacy officer will contact you.

You will be advised of the outcome of the investigation. If you are not satisfied or happy with our response, you can lodge a complaint with the Australian Information Commissioner via their website located at www.oaic.gov.au/privacy/privacy-complaints.